novabet88 Terms & Conditions

1. Introduction

Welcome to novabet88. These Terms & Conditions ("Agreement") constitute a legally binding contract between you ("User", "you", "your") and novabet88 ("Company", "we", "us", "our") governing your access to and use of the novabet88 website located at novabet88.lat and all associated mobile applications, features, and services (collectively, the "Platform").

By registering an account, accessing the Platform, or placing any bet or wager, you unconditionally agree to be bound by this Agreement in its entirety. If you do not agree with any part of these terms, you must immediately cease using the Platform. novabet88 reserves the right to update, modify, or replace any part of this Agreement at any time, with or without prior notice. Continued use of the Platform following the posting of changes constitutes acceptance of those changes.

2. Eligibility

To use the novabet88 Platform, you must satisfy all of the following eligibility criteria at the time of registration and on an ongoing basis throughout your use of the Platform:

• You are at least 21 years of age. novabet88 strictly prohibits access and use by anyone under this age threshold. This age restriction applies uniformly to all users including those accessing from Peninsular Malaysia, Sabah, Sarawak, and Labuan.
• You are legally capable of entering into a binding contractual agreement under the laws applicable to you.
• You are accessing the Platform on your own behalf and not as an agent of any third party.
• You are not currently subject to a self-exclusion order imposed by novabet88 or any other gaming operator.
• You have not been diagnosed with, or are not currently seeking treatment for, a gambling addiction or related disorder.
• You are not a current employee, director, officer, consultant, or agent of novabet88, nor a close associate or family member of such a person.

novabet88 reserves the right to request proof of identity, age, and address at any time. Failure to provide satisfactory documentation may result in account suspension or permanent closure, and any winnings derived during the period of non-compliance may be forfeited.

3. Account Registration & Security

To participate in betting and gaming activities on novabet88, you are required to create a personal account. During registration, you agree to provide accurate, complete, and up-to-date information. You must not:

• Open more than one (1) account per person. Duplicate accounts are strictly prohibited and will result in account termination and forfeiture of all associated balances.
• Use false, misleading, or fictitious information during registration.
• Register on behalf of another person without that person's explicit consent.
• Share your account credentials with any third party.

You are solely responsible for maintaining the confidentiality of your username and password. novabet88 shall not be liable for any loss or damage arising from your failure to protect your account credentials. If you suspect any unauthorized access to your account, you must notify us immediately via our official support contact.

novabet88 conducts Know Your Customer (KYC) verification as part of our commitment to responsible gaming and anti-money laundering compliance. You may be required to submit a copy of your MyKad, passport, utility bill, or bank statement to complete verification. Accounts that fail KYC verification will have withdrawal requests placed on hold until the process is completed satisfactorily.

4. Deposits & Withdrawals

novabet88 supports a range of local and international payment methods tailored for Malaysian users, including Touch n Go eWallet, Boost, Maybank, CIMB, Public Bank, Visa/Mastercard, and cryptocurrency. All transactions are subject to the following conditions:

• Minimum deposit and withdrawal amounts are posted on the Platform and may be updated from time to time.
• All deposits must be made from a payment method registered in your own name. Third-party deposits are not permitted.
• Withdrawals will only be processed to the same payment method used for the original deposit, or to a verified account in your name.
• novabet88 reserves the right to carry out additional security checks before processing any withdrawal, particularly for first-time withdrawals or unusually large amounts.
• Processing times vary by payment method. Local bank transfers and e-wallets such as Touch n Go and Boost are typically processed within one (1) to three (3) business days, though delays may occur during peak periods or due to third-party processing times.
• novabet88 does not charge fees for standard deposits and withdrawals; however, your payment provider may impose their own transaction fees, for which novabet88 accepts no responsibility.

5. Bonuses & Promotions

novabet88 offers various bonuses and promotional offers to new and existing members from time to time. All bonuses are subject to the specific terms attached to each promotion, which will be displayed on the relevant promotion page. The following general conditions apply to all bonuses offered on the Platform:

• Bonuses are non-transferable and may not be exchanged for cash except where explicitly stated.
• Each promotion is subject to a wagering requirement, which must be fulfilled before any winnings derived from bonus funds can be withdrawn.
• Bonuses have an expiry period. Any unused bonus funds or associated winnings will be forfeited upon expiry.
• novabet88 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.
• Attempting to abuse, exploit, or manipulate any bonus or promotion — including through the use of multiple accounts, coordinated betting, or any other method — will result in the forfeiture of the bonus and any associated winnings, and may lead to permanent account suspension.
• Promotions are intended for genuine recreational users only. Systematic or professional exploitation of promotions is not permitted.

6. Betting Rules

All bets placed on novabet88 are governed by the specific game rules and betting guidelines applicable to each product — whether that is sports betting, live casino, slots, esports, Teen Patti, or any other gaming category available on the Platform. The following general rules apply across all betting activities:

• All bets are final once confirmed by the Platform. novabet88 is not responsible for errors made by the User after confirmation, including bets placed on the wrong selection, stake, or market.
• novabet88 reserves the right to void any bet placed as a result of a technical error, an obvious pricing error ("palpable error"), or where the bet was placed after an event's result was already known.
• Maximum and minimum bet limits apply to all markets and products. These limits may change from time to time and are displayed within the relevant section of the Platform.
• In the event of a dispute regarding the outcome of a sporting event or casino result, the decision of novabet88's official data providers and adjudication team shall be final.
• Winnings are credited to your account balance upon settlement of the relevant market. Settlement timelines vary depending on the event type and sport.

For sports betting specifically, novabet88 covers Malaysian domestic competitions including the Malaysia Super League, as well as international fixtures spanning the English Premier League (EPL), UEFA Champions League, UFC, and other major events. Odds are updated in real time and may be suspended at any point prior to settlement.

7. Prohibited Conduct

The following activities are expressly prohibited on the novabet88 Platform. Engaging in any of the below may result in immediate account suspension, permanent banning, forfeiture of all funds, and where applicable, reporting to the relevant law enforcement authorities:

• Using automated software, bots, scripts, or any artificial intelligence-powered tools to place bets, manipulate odds, or gain an unfair advantage.
• Engaging in any form of match-fixing, collusion with other players, or any activity intended to corrupt the outcome of a sporting event or casino game.
• Using the Platform for money laundering, terrorist financing, or any other illegal financial activities.
• Opening or operating multiple accounts, or assisting another person in doing so.
• Exploiting software bugs, glitches, or vulnerabilities within the Platform. Any discovered vulnerability must be reported to novabet88 immediately and must not be exploited for personal gain.
• Using stolen payment credentials, fraudulent identity documents, or misrepresenting your identity in any manner.
• Harassing, threatening, or abusing novabet88 staff, support agents, or other users of the Platform.

8. Intellectual Property

All content on the novabet88 Platform — including but not limited to graphics, logos, software, databases, text, images, audio-visual content, and the overall design and layout of the Platform — is the exclusive intellectual property of novabet88 or its licensed content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, recreational, and non-commercial purposes. This licence does not permit you to:

• Copy, reproduce, or distribute any part of the Platform without prior written consent from novabet88.
• Reverse engineer, decompile, or attempt to extract the source code of any software component of the Platform.
• Use the novabet88 brand name, logo, or trademarks in any manner not expressly authorised in writing by novabet88.
• Create derivative works based on any content or functionality of the Platform.

Any unauthorised use of novabet88's intellectual property will be pursued to the fullest extent permitted by law.

9. Privacy & Data Protection

novabet88 takes your privacy seriously. The collection, use, storage, and processing of your personal data are governed by our Privacy Policy, which is incorporated by reference into these Terms & Conditions and forms part of this Agreement. By using the Platform, you consent to the data practices described in our Privacy Policy.

In summary, novabet88 collects personal data such as your name, date of birth, contact details, financial information, and usage data for the purposes of account management, identity verification, fraud prevention, regulatory compliance, and service improvement. We do not sell your personal data to third parties, and we implement industry-standard security measures to protect your information.

10. Limitation of Liability

To the fullest extent permitted by applicable law, novabet88, its directors, officers, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or in connection with:

• Your use of, or inability to use, the Platform or any service offered thereon.
• Any technical failure, server downtime, connectivity issue, or interruption of service, regardless of cause.
• Any unauthorised access to or use of your account resulting from your failure to maintain credential security.
• Any loss of data, profits, revenue, or anticipated savings, even if novabet88 has been advised of the possibility of such loss.
• Any decisions you make based on information provided on the Platform, including odds, statistics, or editorial content.

Where applicable law does not permit the full exclusion of liability, novabet88's total aggregate liability to you in connection with any single claim shall not exceed the amount deposited by you into your novabet88 account in the thirty (30) days immediately preceding the event giving rise to the claim.

11. Responsible Gaming

novabet88 is committed to promoting a safe and responsible gaming environment. We recognise that for some individuals, gambling can become problematic, and we take our duty of care seriously. The following tools are available to all novabet88 members free of charge:

• Deposit Limits: Set daily, weekly, or monthly deposit caps to help manage your spending.
• Session Time Limits: Restrict how long you can remain logged in during any single session.
• Cooling-Off Periods: Take a short break from the Platform ranging from 24 hours to 30 days.
• Self-Exclusion: Permanently or temporarily exclude yourself from the Platform. Once activated, self-exclusion cannot be reversed for a minimum of six (6) months.
• Reality Checks: Receive periodic in-session reminders of how long you have been playing and how much you have wagered.

If you believe that your gambling is no longer recreational and may be causing financial or emotional harm to yourself or others, we urge you to visit our Responsible Gaming page for guidance and access to professional support resources. You may also reach our support team directly for confidential assistance.

12. Amendments to These Terms

novabet88 reserves the right to amend, update, or replace these Terms & Conditions at any time and without prior notice. When material changes are made, we will make reasonable efforts to notify registered users via email or a prominent notice on the Platform. The most current version of these Terms & Conditions will always be accessible on this page, with the "Last Updated" date revised accordingly.

Your continued use of the novabet88 Platform after any changes are posted constitutes your acceptance of the revised Agreement. If you do not agree with the updated terms, you must cease using the Platform and may request the closure of your account.

13. Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with applicable international gaming regulations and the laws of the jurisdiction in which novabet88 holds its operating licence. Users accessing the Platform from Malaysia acknowledge that they do so on their own initiative and are responsible for compliance with their local laws regarding online gaming and wagering activities.

In the event of any dispute arising between you and novabet88 in connection with these Terms or your use of the Platform, you agree to first attempt to resolve the matter informally by contacting our support team. If a resolution cannot be reached informally within thirty (30) days, either party may pursue the matter through the appropriate dispute resolution channels as prescribed by novabet88's licensing authority.

novabet88's decision on all matters relating to gaming outcomes, bonus eligibility, and account status shall be final and binding, except where overturned through a formal dispute resolution process as described above.

14. Contact Us

If you have any questions, concerns, or feedback regarding these Terms & Conditions, our team is available to assist you. You may reach novabet88 through the following contact channel:

Email: [email protected]

Our customer support team operates around the clock, seven days a week, and is able to assist in English as well as Bahasa Melayu and Mandarin for the convenience of our Malaysian user base. Response times for email enquiries are typically within 24 hours on business days.

These Terms & Conditions were last updated on 1 January 2026. By continuing to use the novabet88 Platform after this date, you acknowledge that you have read, understood, and agreed to be bound by these terms in full.